GTC

“SATISFIED OR REFUNDED” RETURNS

The buyer has a period of 14 days from receipt of the product to return it to the company SILVERSTUDIO DIFFUSION for reimbursement, without penalty, with the exception of outbound transport costs which remain the responsibility of the buyer . Personalized or tailor-made jewelry at your request is neither exchangeable nor refundable. The buyer undertakes to return the item under the same conditions as those for sending by post to: SILVERSTUDIO DIFFUSION, CHEZ AGIS FAC / LE FIRST, 114 AV JEAN MONNET 83190 Ollioules, FRANCE. Returned products must be accompanied by your invoice (downloadable in your customer area). Products returned incomplete, damaged, no longer bearing the identification of non-wearing of the jewelry, damaged or soiled by the customer will not be refunded. The exercise of the right of withdrawal is subject to the buyer sending the delivered product to the SILVERSTUDIO DIFFUSION Company. The costs resulting from this return shipment are the responsibility of the buyer, it being specified that the conditions of shipment and return must be identical. Once the buyer has exercised his right of withdrawal within the allotted period, the seller undertakes to reimburse him within a maximum period of 30 days, all sums paid, with the exception of the return costs referred to above. above. provided that the delivered product is returned to the seller in its original condition.